I am a dedicated and versatile General Virtual Assistant with a strong foundation in administrative support, social media management, and creative design. From March to October 2024, I gained extensive experience managing emails, social media accounts, and messages. I have drafted documents, designed company materials, developed vision and mission statements, and provided IT support. My role also included overseeing design projects, curating Facebook content, and assisting executives with urgent tasks.
During my Social Media Manager internship at Good Shepherd Staffing (August–September 2024), I successfully created and posted engaging content—photos, videos, and reels—on career and support-focused Facebook pages, helping attract new clients and virtual assistants.
My professional training as a Virtual Assistant (May-August 2024) further honed my expertise in administration, social media management, lead generation, graphic design, and email marketing. I am proficient in tools like Canva, CapCut, Photoshop, Mailchimp, Notion, Trello, and WordPress.
With skills spanning web design, programming (Java, C++, HTML, VB), customer service, and data analysis, I strive to deliver exceptional value to businesses by streamlining operations and creating impactful digital content.
Website Management & Designing
Programming: HTML, XML, VB, Java, C++
Trouble Shooting and Hardware Servicing
Virtual Assistant Intern & Affiliate
Awards and Certifications at Accenture
August 07 - 28 2024
The Good Shepherd
Responsible for creating and posting content, including photos, videos, and reels, on two Facebook pages: one focused on careers and the other on support. The goal is to attract new clients and aspiring virtual assistants.
May 2024- August 2024
The VA Bar
Developed skills in administration, social media management, lead generation, graphic design, and email marketing using various tools. Currently, I am an intern and an affiliate of the academy.
March 2024 - October 2024
EEMS
As a part-time General Administrator, I manage emails, social media accounts, and messages. I draft documents, design company materials, define vision and mission statements, organize documents, oversee design projects, and provide IT support. I also curate Facebook content and assist the CEO with urgent tasks.
February 2022 - February 2024
Accenture Inc, Vertis North
Client: Google Playstore
Rater
As an app and game tester, I ensure that all advertised content in the metadata (the app’s detail page) is accurately presented in the in-app/game experience. I also report any inappropriate content that violates Google's privacy policies and provide feedback and suggestions for app/game improvements.
Engagement POC & PPAT
Schedule meetings and send proposals for weekly and monthly engagements to promote work-life balance. Hosting events
October 2018 - July 2019
Straive formerly known as SPi Global Paranaque City
Client: LexisNexis – WORLD COMPLIANCE
Search for informative data from trusted and verified client websites. The collected data will be encoded into the LexisNexis system for use by lawyers and student lawyers.
January 2024 - Till Now
Teleperformance / TelePhilippines Paranaque City
As a Customer Service Representative for both inbound and outbound communications, I handle order collection, promote advertised deals, and address and resolve customer complaints.
November 2015 - March 2018
Brands for Less Tchibo Dubai
Review all products, add pricing and RFID tags, and encode the details in the system for accurate stock counts. Training all the new employees from our department. Once qualified as TL/Supervisor.
November 2018 - February 2016
Straive formerly known as SPi Global Paranaque City
<aside> <img src="data:image/svg+xml,%3csvg stroke-width='1.5' viewBox='0 0 24 24' fill='none' xmlns='http://www.w3.org/2000/svg'%3e%3cpath d='M16.372 11.621c1.57 0 2.628 1.092 2.628 2.71C19 15.787 17.784 17 16.137 17 14.333 17 13 15.544 13 13.32c0-5.055 3.686-7.077 6-7.32v2.224c-1.569.283-3.333 1.86-3.412 3.6.079-.04.392-.203.784-.203Z' fill='black'/%3e%3cpath d='M8.373 11.621c1.568 0 2.627 1.092 2.627 2.71C11 15.787 9.784 17 8.137 17 6.333 17 5 15.544 5 13.32 5 8.265 8.686 6.243 11 6v2.224c-1.569.283-3.333 1.86-3.412 3.6.079-.04.392-.203.785-.203Z' fill='black'/%3e%3c/svg%3e" alt="data:image/svg+xml,%3csvg stroke-width='1.5' viewBox='0 0 24 24' fill='none' xmlns='http://www.w3.org/2000/svg'%3e%3cpath d='M16.372 11.621c1.57 0 2.628 1.092 2.628 2.71C19 15.787 17.784 17 16.137 17 14.333 17 13 15.544 13 13.32c0-5.055 3.686-7.077 6-7.32v2.224c-1.569.283-3.333 1.86-3.412 3.6.079-.04.392-.203.784-.203Z' fill='black'/%3e%3cpath d='M8.373 11.621c1.568 0 2.627 1.092 2.627 2.71C11 15.787 9.784 17 8.137 17 6.333 17 5 15.544 5 13.32 5 8.265 8.686 6.243 11 6v2.224c-1.569.283-3.333 1.86-3.412 3.6.079-.04.392-.203.785-.203Z' fill='black'/%3e%3c/svg%3e" width="40px" /> Roseanne was an excellent intern during her three weeks with us, where she took charge of managing our Facebook pages and creating content that perfectly aligned with our needs. Her ability to understand our goals and deliver content that met our expectations was impressive. Roseanne’s contributions were valuable, and I highly recommend her for any role in social media management or content creation.
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